Use cases

Use case

Welfare associations

Collect dues, support members in hard times, and show where every cedi went.

For example: Workplace welfare funds, Hometown associations, Funeral and bereavement funds.

See also: welfare dues

The problem today

  • Dues are ticked off in an exercise book, and nobody is sure who is behind.
  • Chasing late payers happens one awkward WhatsApp message at a time.
  • When a member is bereaved, money goes out fast, and the paperwork catches up later, if at all.
  • At the AGM, the accounts are questioned because only the treasurer can explain them.

How it might run on Kwessa

Here’s how a hometown welfare association of about 80 members might run a year on Kwessa.

  1. 1

    Dues on a plan

    The secretary imports the register from Excel and puts members on a monthly dues plan. Kwessa raises each member’s dues on the 1st of the month.

  2. 2

    Reminders go out for you

    If the association turns them on, members who haven’t paid get a WhatsApp reminder on the days it picks. Anyone can reply STOP.

  3. 3

    Fines follow the rules

    Dues still unpaid a set number of days after they fall due earn the late fine the association agreed. Other fines, like missing a meeting, are recorded by an officer, and any fine can be waived with a reason.

  4. 4

    A receipt for every payment

    Each payment gets its own receipt number, and the PDF goes to the member by email. Members can also ask the WhatsApp assistant for it.

  5. 5

    Support paid out with approval

    When a member is bereaved, the treasurer raises a payment voucher for the support the constitution allows. Above the set amount, another officer must approve it. The person who raised it never can.

  6. 6

    Decisions on record

    General meetings are scheduled with attendance and minutes kept. A proposal to raise the dues goes to a resolution, and members vote on it.

  7. 7

    Accounts anyone can follow

    At year end, the income statement, cash book and arrears report are a click away as PDF or Excel, and each member can download their own statement.

What it uses

  • Members
  • Contributions & collections
  • Accounting & reports
  • Payment vouchers
  • Governance
  • WhatsApp assistant
  • Member loans (add-on)

Questions

Keep one register with every member on a dues plan, give a receipt for every payment, pay support out only on an approved voucher, and publish the income statement and cash book at year end. Kwessa does all of it.

Yes. If the association turns reminders on, members who are behind get a WhatsApp message on the days it picks, and anyone can reply STOP.

The treasurer raises a payment voucher in Kwessa. Above the amount the association sets, another officer must approve it, and the person who raised it never can.

Yes. Dues still unpaid a set number of days after they fall due earn the late fine the association agreed, and an officer can waive any fine with a reason.

The plan for it

Pro

GHS 400 a month · up to 200 members

Pro has everything above, apart from the add-ons. Some welfare funds also lend to members in hard times. Member loans can be added to your plan on request.

Give your treasurer their evenings back.